1. Company and scope
REALM DATA LIMITED ("we," "us," or "our") operates this official public corporate website. This Privacy Policy applies to information processed when you visit the website, contact our team, make a business or compliance inquiry, submit a privacy or safety request, or otherwise communicate with us through the contact details published here.
The website is publicly accessible and does not require an account or sign-in. This Policy covers the corporate website and company correspondence. A service operated by REALM DATA LIMITED may provide an additional service-specific privacy notice where its data practices differ.
2. Information we collect
Information you provide
- Contact information: your name, email address, company, role, and other details you choose to provide.
- Communications: the subject and content of business, support, privacy, safety, billing, or platform-verification inquiries, including attachments you choose to send.
- Request verification: limited information reasonably needed to confirm identity, authority, or ownership when responding to a data-rights, contractual, or security request.
Information collected automatically
- Website and device data: IP address, browser type, operating system, device type, requested page, referring page, language, date, and time.
- Security and diagnostics: server logs, error information, network events, and signals used to maintain availability and protect the website against misuse.
We do not use this corporate website to collect payment-card details, government identifiers, precise location, biometric data, or sensitive health information. Please do not send sensitive information unless our team specifically requests a necessary and lawful verification method.
3. How and why we use information
- operate, secure, troubleshoot, and improve the corporate website;
- respond to business, partnership, support, privacy, safety, billing, and verification inquiries;
- authenticate legitimate requests and prevent impersonation, fraud, spam, and abuse;
- maintain appropriate business, compliance, and support records;
- comply with applicable legal obligations and protect our rights, systems, users, and the public; and
- establish, exercise, or defend legal claims.
Where applicable law requires a legal basis, we rely on steps requested before entering a contract, performance of a contract, legitimate interests in operating and protecting our business, compliance with legal obligations, or consent where required.
4. How we disclose information
We do not sell personal information collected through this corporate website. We may disclose the minimum information necessary to:
- Service providers supporting hosting, security, email, communications, technical operations, professional advice, or record management under appropriate contractual obligations;
- Authorities or affected parties when reasonably necessary to comply with valid law or legal process, investigate unlawful activity, or protect rights and safety;
- Corporate transaction participants in connection with a proposed or completed financing, merger, reorganization, acquisition, or asset transfer, subject to appropriate safeguards; or
- Recipients you direct when you ask us to share information or consent to the disclosure.
5. Cookies and analytics
The website may use strictly necessary technical storage and standard server logs to serve pages securely and remember essential settings. If we introduce non-essential analytics or advertising technologies, we will provide any notice and controls required by applicable law.
6. Data retention
We keep website logs for a limited period appropriate to security, fraud prevention, debugging, and service reliability. We retain correspondence for as long as reasonably necessary to answer the request, maintain business and compliance records, resolve disputes, and meet legal obligations. We delete or de-identify information when it is no longer required, subject to restricted backup copies and legally required records.
7. International processing
REALM DATA LIMITED works with international users and providers, so information may be processed outside your country. Where required, we use recognized contractual or other legal safeguards and limit access to authorized recipients.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, secure transmission where appropriate, logging, provider review, and incident-response procedures. No internet system can guarantee absolute security.
9. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, withdraw consent, request portability, or complain to a data-protection authority. To make a request, email us using the address below and describe the information and right involved. We may take reasonable steps to verify your identity and authority.
10. Children
This corporate website is intended to provide general company information and is not directed to children. We do not knowingly use the website to solicit personal information from children.
11. External links
The website may link to third-party platforms or resources. Their privacy practices are governed by their own policies, and this Policy does not replace those notices.
12. Changes to this Policy
We may update this Policy to reflect changes in the website, our practices, providers, or legal requirements. We will publish the revised Policy with an updated effective date and provide additional notice where required.